With the rise in use of social media in general it got me thinking whether it was just the main corporate arena using the tool or have other sectors joined on the band wagon too? The internet has been around for over fifty years but commercially it has only really been used by the general public since the 1990s. The year 2000 saw the “.com boom” where the internet was the very latest thing on the market; many companies made their fortunes and consequently lost them also. Over time the novelty of the internet has worn off but its uses and popularity has not. The main benefit of the internet and consequently social media is not the tool itself but what it has allowed users to do. Social media has removed the cost and professional barrier allowing users to go online and share content, thoughts and ideas. In a nutshell social media hasn’t changed the way people communicate or work it has simply removed obstacles to it. In relation to the not for profit sector social media has enabled users to create, join and grow groups around issues they feel passionate about. Social media has also changed the amount of people that can be communicated to at one time. Previously communication was often one to one or one to many but now social media has opened up the possibility of many to many communication with users often able to re-communicate a message with ease through re-tweeting on twitter or re-posting on facebook. The most important aspect of this is the fact that many to many communication can occur but that charities are reaching many more users than before with less cost and effort. Charities have not only been using social media to communicate to their supporters but to each other too. ‘WeAreMedia’, a wiki project where over 100 non-profit technology professionals have collated knowledge and resources for training materials to help other charities to learn how to use social media effectively. What is more insightful is that the concept for using social media as a resource for other charities was first thought of through discussions on blogs, twitter and facebook. The site has evolved and developed into the amazing resource it is today with presentations being shared with charities all across the world. Different social media channels are also recognizing the rise in use by not-for-profit organizations and have developed additional applications to accommodate this. Facebook now have charity gifts available in the gift shop. WWF are one of the charities now offering gifts at $5 each with the proceeds going to the charity. This is simply an online version to the charitable donation gifts that have been around for many years already. Twitter now allows users to edit their avatar (the picture placed beside a users name) to include a charities logo – due to the time of year many users currently have a red poppy visible at the corner of the avatar allowing users to spread the message of the charity that they are supporting. Mashable has come up with five essential tips to ensure that charities get the most out of social media when pushing their message, they are summarized below; 1. Remember that social media is a conversation – you will get a better following and result if you take the time to realize that the conversation is two way and if you engage with your audience. You need to ensure that you consume information as well as broadcast it, asking for ideas and feedback where necessary to ensure both you and your audience are getting the most out of the interaction. 2. Be active and responsive – No one wants to follow a disused twitter account so to ensure you keep your audience interested make sure your social media presence is constantly alive and up to date. In terms of time and resource it may be better to only engage on a few sites, it is better to have a good presence on two or three sites than an unresponsive one on twenty. 3. Be personal and Authentic – Your social media profile must be authentic, people prefer to talk to a person rather than a brand. 4. Encouraging and sharing – The greatest benefit of social media is the ability to share information quickly and with ease. Encourage your followers to share the information and message to ensure more people and new audiences get to hear about your cause. 5. Make social media an organization wide activity – The message is simple, the more people at the organization that are communicating people through social media the more people can be reached. Social media is potentially a powerful tool for any organization and/or PR professional to utilize whether in the private, public or not for profit sector. It can be employed to simply get the word of the charity out, connect with key stakeholders, encourage support or even raise funds. As with every communication tool, the benefits can only be reaped if the hard work, patience and diligence is in the first instance used and if each tool is utilized properly but if the advice above is taken on board then the potential return could be great. If you are interested in following some charities via social media site twitter please see some suggestions below. Alternatively suggestions would be welcome in the comments box at the end. 1. The 1010 Project Name:@the1010project Website: the1010project.org Mission: “The 1010 Project is a nonprofit organization that provides income-generating grants to indigenous development partners in Kenya and raises awareness in the United States on behalf of the global poor.” 2. American Cancer Society Name:@AmericanCancer Website: cancer.org Mission: “The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization.” 3. American Red Cross Name:@RedCross Website: redcross.org Mission: As part of a worldwide movement that offers neutral humanitarian care to the victims of war, the American Red Cross distinguishes itself by also aiding victims of devastating natural disasters. Over the years, the organization has expanded its services, always with the aim of preventing and relieving suffering. 4. Anita Borg Institute for Women and Technology Name:@anitaborg_org Website: anitaborg.org Mission: “The Anita Borg Institute seeks to: Increase the impact of women on all aspects of technology, and increase the positive impact of technology on the world’s women.” 5. Appropriate Infrastructure Development Group Name:@aidg Website: aidg.org Mission: “Boston-based nonprofit working in Guatemala & Haiti to get communities affordable renewable energy, sanitation, and clean water. Friend us. We’re nice.” 6. Cradles to Crayons Philadelphia Name:@C2CPhilly Website: cradlestocrayons.org Mission: “To provide, free of charge, low-income and homeless children from birth to pre-teen the basic essentials they need to be safe, warm, ready to learn, and valued. We also set a foundation for lasting change through the meaningful, tangible volunteer opportunities we provide to thousands of youth and adults each year.” 7. Create The Good Name:@createthegood Website: aarp.org Mission: “Create The Good is the network to connect AARP members, friends and families with ways to make a difference. Founded in 1958, AARP is a nonprofit, nonpartisan membership organization that helps people 50 and over improve the quality of their lives.” 8. Exploratorium Museum Name:@Exploratorium Website: exploratorium.edu Mission: The Exploratorium stands in the vanguard of the movement of the “museum as educational center.” It provides access to, and information about, science, nature, art, and technology. The Exploratorium is a leader in the movement to promote museums as informal education centers. 9. Greenpeace Name:@Greenpeace_Intl Website: greenpeace.org Mission: “An independent global campaigning organisation acting to change attitudes and behavior, to protect the environment and promote peace.” 10. Hemp Industries Name:@HempIndustries Website: thehia.org Mission: “Non-profit trade group representing hemp companies, researchers and supporters.” 11. The Humane Society of the United States Name:@humanesociety Website: hsus.org Mission: “The Humane Society of the United States is the nation’s largest animal protection organization — backed by 11 million Americans, or one of every 28. For more than a half-century, The HSUS has been fighting for the protection of all animals through advocacy, education, and hands-on programs. Celebrating animals and confronting cruelty.” 12. Kramden Name:@Kramden Website: kramden.org Mission: “Dedicated to bridging the digital divide by awarding computers to hard-working, underprivileged children.” 13. The LAMP Name:@thelampnyc Website: thelampnyc.org Mission: The LAMP (Learning About Multimedia Project) provides basic media literacy skills to the inter-related groups of youths, their parents and educators throughout New York City. Free media literacy workshops and events demystify the constant flow of media these three groups encounter, bridge the gap between generations, and provide workforce development skills for future generations. 14. LCA Trust Name:@preserveland Website: lcatrust.org Mission: “We provide emergency funding and legal support to preserve open spaces and natural resources, and promote smart-growth ideals that foster land conservation.” 15. The Leukemia & Lymphoma Society Name:@llsusa Website: lls.org Mission: “The Leukemia & Lymphoma Society (LLS) is the world’s largest voluntary health organization dedicated to funding blood cancer research, education and patient services. LLS’s mission: Cure leukemia, lymphoma, Hodgkin’s disease and myeloma, and improve the quality of life of patients and their families.” 16. LIVESTRONG Name:@livestrong Website: livestrong.org Mission: “At the Lance Armstrong Foundation, we inspire and empower people affected by cancer. We believe that unity is strength, knowledge is power and attitude is everything.” 17. The Mid-Atlantic Great Dane Rescue League Name:@magdrl Website: magdrl.org Mission: “Mid-Atlantic Great Dane Rescue League. All-volunteer org. We rescue, rehabilitate and find homes for lost, abandoned or neglected Great Danes.” 18. National Peace Corps Association Name:@pcorpsconnect Website: peacecorpsconnect.org Mission: “We are citizens who served in communities in more than 134 developing countries since the Peace Corps was created in 1961. That global experience defined our lives and changed our views of the world and of our role in that world. We are teachers, community activists, business leaders, government officials, members of Congress, ambassadors, social entrepreneurs, and other members of the Peace Corps family.” 19. The National Wildlife Federation Name:@NWF Website: nwf.org Mission: “The National Wildlife Federation works to inspire Americans to protect wildlife for our children’s future.” 20. Nature Conservancy Name:@nature_org Website: nature.org Mission: The leading conservation organization working around the world to protect ecologically important lands and waters for nature and people. 21. PETA Name:@officialpeta Website: peta.org Mission: People for the Ethical Treatment of Animals (PETA) is the largest animal rights organization in the world. PETA focuses its attention on the four areas in which the largest numbers of animals suffer the most intensely for the longest periods of time: on factory farms, in laboratories, in the clothing trade, and in the entertainment industry. 22. Save the Children Name:@savethechildren Website: savethechildren.org Mission: “Save the Children is the leading independent organization creating lasting change for children in need in the United States and around the world.” 23. Share Our Strength Name:@sharestrength Website: strength.org Mission: “Share Our Strength is a national organization that works hard to make sure no kid in America grows up Hungry. We weave together a net of community groups, activists and food programs to catch children at risk of hunger and surround them with nutritious food where they live, learn and play.” 24. Stand Up to Cancer Name:@su2c Website: standup2cancer.org Mission: “Stand Up To Cancer is a new initiative created to accelerate groundbreaking cancer research that will get new therapies to patients quickly and save lives. SU2C’s goal is to bring together the best and the brightest in the cancer community, encouraging collaboration instead of competition.” 25. UNICEF UK Name:@unicef_uk Website: unicef.org.uk Mission: UNICEF UK is one of 36 UNICEF National Committees based in industrialised countries. UNICEF National Committees raise funds for UNICEF’s worldwide emergency and development work. In 2007 UNICEF UK raised £41.3 million for UNICEF’s work with children worldwide. UNICEF UK also advocates for lasting change for children. For example; UNICEF UK’s Public Affairs Team works to change government policies and practices that are detrimental to children’s rights in the UK and internationally.” 26. WWF Name:@WWF_Climate Website: panda.org Mission: To stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature, by: Conserving the world’s biological diversity; ensuring that the use of renewable natural resources is sustainable; promoting the reduction of pollution and wasteful consumption. So not only do we need to be concerned about dissertations and the rest of the work final year brings but it seems we need to start thinking about a career too!? Dissertation Time! 10/02/2009
The dreaded 'D' word is constantly on our minds....DISSERTATION! Where do you start? What subject do you begin with? What do you read? How can you write 12, 000 words on one subject!? I have been lucky, through my placement year I was able to establish communication areas that interested me. I have always had a particular sector which I would like to progress to when I leave the academic world. I have been reading around the subject for 8 weeks now and have been able to refine and hone in my question ready for further exploration a little more. I know that you are dying to know so (drum roll)....my question is... The effect of social media during a crisis within the NHS Any potential interview candidates or suggestions for readings are most welcome! Back to Student Life 09/25/2009
It is finally beginning to dawn on me that final year is on it's way. This week I have been back to sign the necessary papers and collect my timetable but the air is tinged with trepid anticipation. We have all be warned by previous students and lecturers the amount of work load there is to come but no one is quite sure what to expect. After working full time for a year it is going to be quite a culture shock to get back to full time student life again. There is only one thing to do though - bring it on! Agency Vs In-House 09/11/2009
![]() Throughout my time at university you are often encouraged to think about the direction you would like your PR career to progress in which brings up the most common question asked by students in PR “which is better, agency or in-house?” The only way for me to discover my personal preference to this dilemma is to experience both through short and long term placements in a variety of sectors both in-house and now, thanks to the word, agency. As my two week placement progresses thanks to Rachael, Jenna and Sophie, I have been able to get my teeth stuck into some agency clients and it has been great to see PR from the other side Whilst working in house you liaise with PR agencies all the time but it is nice to now be able to see it from both sides of the fence. I enjoyed the dedication and closeness of working in-house for an organisation where all your time is spent on the one client. You also have the added benefit of being included in a lot more of the business decisions and you can feel like you are making a real difference to the direction of the company whilst, on some lucky occasions, being able to sit on the Board of Directors – a benefit which I would never be able to do in an agency. Agency life for the last two weeks has been a huge insight and I have enjoyed it immensely. Because you are not within an organisation you are able to think more outside of the box, look at ideas with an outsider’s fresh pair of eyes and present more ‘wacky’ ideas simply because you are not on the corporate team. I have been told in the past, and I think after my experience of the last two weeks that I agree, that you should start your career at an agency. An agency is a lot faster paced forcing you to think on your feet and become more creative. These qualities can be achieved from moving in-house to agency but they are a lot more transferable the other way round – it is always easier to slow down and produce good quality work than the other way round! Working within an agency will also enable you to work on many tasks simultaneously whilst experiencing a variety of different industry sectors allowing you to discover which area you like and are good at. As mentioned before I have thoroughly enjoyed my time at The Word and would like to express my utmost gratitude to the team for their help, patience and guidance. The two weeks has helped to finalise and focus my career direction upon graduation next July and I believe agency life is for me. Goodbye Air Products! 08/28/2009
![]() Expectations then I wasn’t sure what to expect when I first joined Air Products from not only the organisation but from completing a placement also. I was open to any experience it was going to throw at me and was eager to learn as much as I could. Career Development The placement has allowed me to experience many varying areas of communication. Where as a lot of my friends have been able to participate in internal or external communications I have been able to experience both alongside community relations, crisis and issues management and change communications. The placement has also allowed me to focus on various sectors within communications including healthcare which has become a real interest of mine. Not only can I say that I have had experience in corporate communications but also within the healthcare and industrial gas sectors. The placement has also helped me to hone in on areas that I would like to progress in in the future. I am still open to various areas and would not like to pigeon hole myself but I am a lot more aware of what areas of communications I do and do not like and which direction ideally I would like my career to be heading in. Personal Development An important area of development has been the adaptability to the varying communication areas. This is an aspect of my placement that I struggled with at the beginning, swapping my ‘internal’ head in the morning for ‘external’ and community relations head in the afternoon. As the placement has progressed I have developed this weakness into becoming a strength. My improved time management skills have helped me to plan my day better and to allocate certain areas to certain times so that I can work on a solid area at a time. There are instances where I am required to be working on differing areas at exactly the same time but these circumstances are occurring less often and I am to accommodate these circumstances better. On the other hand though I do enjoy the variety of my day and prefer to be working on various projects rather than solidly on one communication area. Due to the European element of my placement my interpersonal skills have improved greatly. Whenever I am creating text to be shared with or I am presenting to a European audience I need to bear the language I use in mind. My sentences need to be as basic as possible to allow for ease of translation and ease of understanding for my European colleagues. Although this sometimes means that the English version can appear to be monotone and slightly bland we are a Global Organisation and need to have a Global mindset. This is an area of communication that I had never considered before beginning my placement but it is now an important element that I take into account before starting any piece of work– you must always keep your potential audience and their needs at the forefront of your mind. My confidence, in general and in my professional abilities, has developed since beginning the placement which has had a positive effect on my interpersonal skills in relation to speaking to various managerial positions. Prior to my placement I would sometimes feel unsure of my communication recommendations and skills and would feel inferior to other more established personnel; this is now an apprehension of the past. I am able to present with ease to direct managers as well as vice presidents of certain business areas having trust in my abilities and communicating correctly depending on their position. I do need to improve my presentation skills which are working progress. In a personal respect my time management has improved greatly allowing me to arrange my day better and to be able to plan a realistic working schedule allowing me to complete items of work/projects on time and at a high standard. My logistical planning and analytical approach has developed hand in hand with this element and is a quality that I can transfer over to my personal life also. One of my key areas of improvement when I joined the organisation included my writing. I requested that I attend a CIPR Impact for writing course that I sourced. The course allowed me to explore various writing methods to experiment as to which approach suited me best. I noticed an instant improvement upon returning to work the next day, the course improved my confidence and has taught me methods that I can and do apply to my everyday working life. My writing is still an aspect that I try and practise regularly and seek guidance on, acting on any advice or critique that is received. How has the placement benefited me? My placement has enabled me to define definite areas that I would like to specialise in in my future career. The placement at Air Products has included a vast amount of experience in a number of communication areas which I believe is unbeatable by any other placement so far and has surpassed any possible expectations that I had at the beginning. I have been able to expand my CV greatly and it has provided me with experience in various areas which I am then able to focus on in future employment interviews. Undertaking an industrial placement has not only allowed me to experience whether public relations as a career is for me but has also allowed me to put all my theory learnt in years one and two into practice. I believe that undertaking an industrial placement improves my chances of employability which is a key benefit to consider in the current climate. It demonstrates my willingness to learn and my dedication to the industry while also allowing me to discover which communication discipline I may wish to pursue a career in and which area I enjoy least. The placement opportunity this year has really fed my hunger to continue to pursue a career in public relations and I now cannot wait to complete my degree and begin my future path within the industry. I think the placement has been pinnacle in allowing me to realise the area(s) that I wish to pursue whilst also allowing me the necessary experience to demonstrate my skills to future employers. I am now in a position where I am a more confident and professionally able communications student who is looking forward to the challenge of my final year while waiting with anticipation for my career ahead. Social Media Tutorials 08/07/2009
I have been asked to potentially present some social media Tutorials and I have to admit that I am rather honoured. I have been looking at my options lately before I return to University to continue my studies and start/complete my dissertation. My Very Own Coverage 06/12/2009
My article has appeared in Behind the Spin! Should PR Students Network? 04/19/2009
I was asked this week to start researching an article for behind the spin regarding the subject of whether PR students/graduates should network? Primarily the networking at this stage of the game for a student will be completed via social media sites such as Twitter, LinkedIn, PR Open Mic and Facebook but networking can also be done while at work placements and through various CIPR events where students are allowed to attend. At first I didn't think I classed as a social networker but the more I thought about the article more I began to realise that a lot of my contacts have been made or at least maintained via social media sites. Is the networking helping to enhance my career path? Will it make any possible opportunities greater? Will I be offered more opportunities because of it? Only time will tell for me but in the mean time I would be interested to hear your views whether from a student who is for or against networking before graduation or from potential employers themselves. |




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